Copyright Notice

At Zens Flower, we place the highest importance on intellectual property rights, including copyrights, trademarks, patents, designs, and trade secrets. We are fully committed to protecting these rights and ensuring that all products and images featured on our website are lawful and compliant. However, due to the wide variety of items we offer, unintentional errors may occasionally occur.

If you are the owner of intellectual property or an authorized representative and believe that any content or product on our website infringes upon your rights, we kindly ask you to notify us promptly. We will take swift and appropriate action to safeguard your legitimate interests.

How to Submit a Complaint

To report a copyright or trademark infringement, please provide the following information to our dedicated team at: [email protected]

Proof of Identity: Documentation verifying that you are the rightful owner or an authorized agent of the intellectual property in question.

Description of Infringement: A clear and detailed description of the allegedly infringing material, including its exact location on our website (please include the specific product URL).

Contact Information: Sufficient details for us to reach you, such as your full name, mailing address, phone number, and email address.

Statement of Good Faith: A declaration that you have a good faith belief that the disputed use is not authorized by the intellectual property owner, their agent, or applicable law.

IP Identification: Information identifying the intellectual property you believe has been infringed (e.g., “XYZ Copyright,” “ABC Trademark, Registration No. 123456, Registered on 1/1/04”).

Trademark Details (if applicable): For trademark-related claims, please include the trademark registration number (or a link to its official publication), the URL of the allegedly infringing material, and any additional supporting evidence of ownership or authorization.

Important Notice

Please note that the email address [email protected] is designated exclusively for legal and intellectual property-related matters. For general inquiries, order updates, or product-related questions, please contact our Customer Support team. We are dedicated to addressing all legitimate intellectual property concerns in a timely manner.

Legal Notice Regarding False Claims

We value accurate and good faith reports and treat every complaint with serious attention. However, submitting false or misleading infringement claims may result in legal consequences, including liability for damages and legal fees. If you are uncertain whether your rights have been infringed, we strongly encourage you to seek professional legal advice before filing a formal complaint.

We appreciate your commitment to protecting intellectual property rights and look forward to working together to maintain full legal compliance.